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Frequently Asked Questions (FAQs)

If you have a query that is not addressed here, please contact us!

Q: Can I claim back the course fee from my employer?

A: Yes, usually you can claim back course fees from your hospital trust, deanery, or PCT, although you should check the local policy and the total amount of study budget available. We will provide a receipt when you book and a certificate of attendance on request after you attend the course.

Q: How many CPD Points / Credits can I get from attending one of your courses?

A: The RCGP Revalidation Guide states that 1 hour of learning is 1 CPD credit. Most of our 1 day courses provide 6 - 7 CPD credits, our half day courses provide 3.5 CPD credits. To help you prepare for revalidation, the number of hours of learning is stated on the course description page, as well as on your certificate of attendance.

Q: Can I combine discounts (e.g. MPS members discount + group booking discount)?

A: No, only 1 discount can be used for any order.

Q: Can discounts be applied retrospectively?

A: No, discounts cannot be applied retrospectively.

Q: Where can I find details of the course venue and directions?

A: Full details of the venue for every course, including maps and directions are available on our venues page.

Q: If I book a place and then cannot attend, can I get a refund?

A: You may be entitled to a partial refund depending on the amount of time left until the course date. Cancellations 22 or more days before the course can get a full refund less a 35 admin fee.

Cancellations with 21 days or less to the course are not entitled to any refund, unless we can replace you. Full details are available in our terms and conditions.

Q: Can I swap my booking to a different date?

A: You can request a swap with at least 22 days notice. Swaps are subject to availability. There is a 35 fee for any swap requests.

Swaps are not permitted with less than 22 days notice.

Telephone: 0121 744 6433 email: info@emedica.co.uk